References

The aim of the project was to reduce paper-based administration, speed up the processing of requests in the contact centre, and enable clients to access services 100% online.

The city of Žilina has also embarked on the path of digitalisation and smart solutions that simplify communication between the municipal office and residents. As part of this initiative, we at BRAIN:IT, together with our partners, developed a central system for managing citizen requests and reports.

In response to growing client expectations and the need for digitalisation, we designed and successfully implemented a modern online client portal for Tatra Leasing.

To continuously improve the quality of services provided, the polyclinic decided to introduce electronic signing into its range of patient services.