IT operations support
We take care of the reliable operation of your software, hardware, and security systems, so you can fully focus on your business.
Our support services
Software operations support
We ensure smooth operation and regular updates of your applications.
Hardware operations support
We take care of the reliability and long service life of your infrastructure, including devices.
IT security
support
We continuously monitor and protect your systems against security threats.
Benefits of our support
Stable system operation
Your systems run without outages and unnecessary downtime.
Expert team at hand
You gain access to specialists ready to resolve issues quickly.
Secure environment
You minimize risks related to attacks or data loss.
Service Level Agreement (SLA)
To ensure clearly defined cooperation terms, we offer a Service Level Agreement (SLA). The specific level of support is always set according to your needs and mutual agreement.
L1 – Basic support
Handling common user requests and incidents.
L2 – Advanced support
Diagnostics and resolution of more complex technical issues.
L3 – Expert support
Direct intervention by our specialists into system architecture and code.
Support for your existing systems
Even older applications and systems deserve reliable care. We provide professional support and maintenance for your legacy solutions, helping extend their lifespan and make full use of them.
Have questions?
Would you like to work with us or learn more about our services?
Feel free to contact us.