Client zones
One place where your customers handle everything themselves — profile, contracts, requests, and payments. You save costs, gain data, and offer personalised content.
What will a client zone bring you
Lower
costs
Customers handle things themselves, electronically.
Fast
processing
No waiting, phone calls, or travel.
Customer
data
See how they behave and what they need.
Content personalisation
Offer tailored content and recommendations.
When does a client zone make sense?
You want to reduce
costs
Move routine requests to self-service.
You want to know your customers
Track behaviour and gather feedback.
You want to offer
more
Fast response and room for business growth.
Questions first, solutions second
Not every client zone needs to be a robust CRM. Often it’s enough to fulfil one or two key needs. That’s why we start by finding answers together:
CLIENT NEED
What do your customers need?
REQUEST
What exactly are they asking for?
YOUR GOAL
What do you need to get out of it?
BENEFIT
What results should it deliver?
How development works
Requirements gathering
The critical foundation of the entire project.
Design and approval
We confirm both the proposal and the detailed specification together.
UX design and testing
We verify usability with real users.
Implementation
You see and try out what you're getting as we go.
Acceptance testing
Joint verification before launch.
Deployment and support
We go live and monitor the benefits.
We connect it to what you already have
We integrate the client zone seamlessly with your existing systems and our ready-to-use solutions.
Your systems
- accounting – read and write data
- DMS – document management
- CRM – integration with customer data
Our solution
- Notification Center (NC)
- Access Identity Manager (IAM)
- BIT Web Content Management
Technologies used in development
We don't stop at deployment
Support and security
Regular library updates, environment maintenance, and security care. So your application runs reliably and securely.
Development and new features
We develop the application based on your ideas and customer feedback. New features are deployed continuously and their impact is monitored.
Have questions?
Would you like to work with us or learn more about our services?
Feel free to contact us.